Your Data, Protected

30jili Privacy Policy – How We Keep Your Information Safe

At 30jili, the privacy of every Filipino player is something we take seriously. This Privacy Policy explains what personal information we collect when you use our platform, how we use and store it, and the rights you have over your own data. We encourage you to read through this page so you know exactly how your information is handled every time you log in and play.

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What We Collect and Why It Matters

A plain-language breakdown of our data practices for players across the Philippines.

Information You Provide

When you register an account on 30jili, we collect the details you submit directly — including your full name, date of birth, email address, mobile number, and preferred payment information. This information is needed to verify your identity, process transactions, and keep your account secure. We only ask for what is genuinely necessary to provide you with a safe and functional experience on the platform. You may also provide additional details when contacting our support team or updating your profile settings. All information submitted during registration is stored securely and is never shared with unauthorised parties.

Activity and Usage Data

As you use the 30jili platform, we automatically record certain technical and behavioural data to help us maintain service quality and improve your experience. This includes your device type, operating system, browser version, IP address, pages visited, game history, session duration, and in-app interactions. This data helps us identify and fix technical issues quickly, personalise your game recommendations, and detect any unusual account activity that could indicate fraud or unauthorised access. Usage data is analysed in aggregate form wherever possible, meaning individual players are not singled out for unnecessary monitoring. Your gameplay and browsing patterns within 30jili remain confidential and are not disclosed to advertisers.

Cookies and Local Storage

30jili uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform loads correctly on your device. Essential cookies are necessary for the site to function and cannot be disabled without affecting your ability to use the platform. We may also use performance cookies to understand how different pages are being used so that we can prioritise improvements. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features. We do not use cookies to track your activity on other websites outside of the 30jili platform.

When We Share Your Data

We do not sell, rent, or trade your personal information to any third party for marketing purposes — full stop. 30jili may share limited data with trusted service providers who help us operate the platform, such as payment processors, identity verification services, and fraud prevention partners. These providers are contractually required to handle your data only for the purposes we specify and in accordance with applicable Philippine data protection laws. We may also disclose information where required by law, court order, or regulatory authority. Any disclosure made under legal obligation will be handled with care and communicated to you where legally permissible to do so.

How We Store and Protect It

All personal data collected by 30jili is stored on secured servers protected by industry-standard encryption, access controls, and regular security audits. We use SSL/TLS protocols to encrypt data transmitted between your device and our platform, ensuring your login credentials and payment details are never exposed in transit. Access to personal data within our organisation is restricted to authorised personnel who have a legitimate need to handle it as part of their role. We retain your data for as long as your account remains active and for a reasonable period thereafter as required for legal and compliance purposes. Once the retention period has passed, your data is securely deleted or anonymised.

Your Rights Over Your Data

Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have the right to access, correct, and request the deletion of your personal data held by 30jili. You may also object to certain types of processing or request that your data be provided to you in a portable format. To exercise any of these rights, simply reach out to our support team through the Help section of the platform with your request clearly stated. We aim to respond to all data-related requests within a reasonable timeframe and will guide you through the process step by step. If you believe your rights have not been respected, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

Common Privacy Questions

Quick answers to what Filipino players ask most about how 30jili handles their personal data.

No. 30jili does not sell, rent, or share your personal data with third parties for their own marketing or commercial purposes. We only share limited information with service providers who assist us in running the platform — such as payment processors and identity verification partners — and these providers are bound by strict data handling agreements. Your personal information is yours, and we treat it that way. If you ever have concerns about how a specific piece of your data is being used, our support team is available to clarify.

Yes. Under the Philippine Data Privacy Act, you have the right to request the erasure of your personal data when it is no longer necessary for the purposes it was collected, or when you withdraw your consent. You can submit a deletion request through our support team. Please note that some data may need to be retained for a limited period to comply with legal, regulatory, or financial record-keeping obligations. Once those obligations are satisfied, your data will be securely deleted or permanently anonymised from our systems.

All payment transactions on the 30jili platform are processed through encrypted channels using SSL/TLS technology, which prevents your financial data from being intercepted during transmission. We work with reputable payment providers who maintain their own security certifications and compliance standards. Full payment card details are never stored directly on our servers — only the minimum reference information required to process transactions. We also monitor transactions for unusual patterns that could indicate fraud, adding an extra layer of protection for your funds and financial information.

Yes, 30jili may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. When material changes are made, we will notify registered users via email or through a prominent notice on the platform. We encourage all players to review this page periodically to stay informed about how their data is being handled. The date of the most recent update will always be indicated at the top of this page. Continued use of the platform following an update constitutes your acceptance of the revised policy.

Still Have Questions About Your Privacy?

Our support team is available around the clock to answer any questions about how your personal data is handled on the 30jili platform. You can also check our FAQ page for quick answers.

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